Policies

NO SHOW POLICY

Every client will receive reminders for their upcoming appointment. If a client is a no show (there was no contact made via phone, text, or email before the appointment) the credit card on file will be charged 50% of the scheduled service amount. 

CANCELATION POLICY 

I greatly appreciate at least a 6 hour notice to cancel your appointment. Your credit card on file will be charged a 50% cancellation fee if cancelling less than the 6 hour notice. Please do not text/call to cancel an appointment. You may cancel through your reminder confirmation link sent via email/text.

RESCHEDULING POLICY

I greatly appreciate at least a 6 hour notice to reschedule an appointment. Your credit card on file will be charged a 50% fee for rescheduling less than the 6 hour notice. Please do not text/call to reschedule your appointment. You may reschedule your appointment through your reminder confirmation link sent via email/text. If you do not see a later date, that means all slots are booked at the moment and its best to check back daily on the booking site for any last minute openings.

LATE POLICY

A 6 minute grace period is allowed for all waxing services. If it exceeds, you will need to be rescheduled and you will be charged the 50% fee of your service(s). If multiple service(s) have been booked and need to be deleted, the cancellation fee will also be charged. All services you have booked for, must be completed at the time of your appointment to prevent any cancellation fees.

DELETING SERVICES POLICY 

All scheduled services must be completed at the time of appointment. If you need to remove any service(s), please do so at least 6 hours in advance. If a service cannot be completed or a service is removed at the time of the appointment for any reason, a 50% cancellation fee will be charged. 

INVALID CREDIT CARD ON FILE POLICY

If your credit card on file is declined to any of the charges mentioned above, an invoice will be sent via email. The invoice will need to be paid within 48 hours and failure of payment within that time frame, will result in a declined appointment for future services. All future services will require a deposit. 

EXTRA GUEST POLICY  

Due to the limited space in the wax suite, no extra guests are allowed during your services. Unless both clients have an appointment scheduled back to back. Cancellation and rescheduling policy applies to this policy.

MINOR POLICY

Children under the age of 18 may not get waxed without parental consent. Also parent or guardian must be present at the first appointment to sign Consent Form for Minor. 

Please fill out a Client Information and Consent Form for the minor as well.  . 

CHILDREN POLICY

Children are permitted in the wax studio but must be seated to ensure a safe environment for the client and waxer. Please notify me before your appointment if children will be present.